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On-time rate
Every milestone with a plan baseline due date before the reporting cutoff, including earlier months, counting those completed on or before that due date. Incomplete or late milestones are misses.
Scope: Customer Platform · Contact centre integration · Show the whole programme · Show all programmes
As of 20 Oct 2026 (cutoff)
Definition and formula
Definition v1
- Formula
- On-time rate = Met ÷ Due (all milestones due before the cutoff; numerators and denominators pooled, never averaged)
- Target
- 90%
- Thresholds
- · No status threshold — target only
Comparison and source
Previous month and the systems behind the number.
- Previous month (Sept 2026)
- 100% → 100%
- Data source
- Delivery tracking (main)Loaded at09:58Data as of20 Oct 2026
Provenance and audit
Where this number came from, and which published versions produced it.
Quality: Complete — All records in scope contributed.
- Reporting cutoff
- 20 Oct 2026
- Last calculated
- 20 Oct 2026, 10:00
- Definition version
- Definition v1
- Threshold version
- Not applicable
- Plan baseline version
- Plan baseline v1
- Configuration version
- Version 1
- Contributing records
- 6
- Records excluded
- 0
- Delivery tracking (main) · batch DT-MAIN:initial (version 1) · Loaded at 2 minutes ago · Data as of 20 Oct 2026
Full provenance for each record is on its record page.
Contributing records
These records reproduce the total. Met / Due.
| Record | Project | Met / Due | Detail |
|---|---|---|---|
| Contact centre integration milestone 27DT-MAIN · DT-303-M027 | Contact centre integration | Met | Due 18 Apr 2026 · Completed 17 Apr 2026 |
| Contact centre integration milestone 30DT-MAIN · DT-303-M030 | Contact centre integration | Met | Due 19 May 2026 · Completed 18 May 2026 |
| Contact centre integration milestone 33DT-MAIN · DT-303-M033 | Contact centre integration | Met | Due 20 Jun 2026 · Completed 19 Jun 2026 |
| Contact centre integration milestone 36DT-MAIN · DT-303-M036 | Contact centre integration | Met | Due 21 Jul 2026 · Completed 20 Jul 2026 |
| Contact centre integration milestone 39DT-MAIN · DT-303-M039 | Contact centre integration | Met | Due 22 Aug 2026 · Completed 21 Aug 2026 |
| Contact centre integration milestone 41DT-MAIN · DT-303-M041 | Contact centre integration | Met | Due 20 Sept 2026 · Completed 19 Sept 2026 |
Exclusions
Records held for review, not linked to a project, not in USD, or without an approved budget.
Nothing excluded this month.