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Customer data platform
Accountable owner: Priya Nair · Part of Customer Platform · Plan baseline v2 · As of 20 Oct 2026
Status is reported for the whole programme, never per project.
- · overdue milestone
- · high risk
- · overspend > 5%
Budget and forecast
Forecast final cost against approved budget, pooled over the projects in view. Actual spend is reported separately and is never part of the variance.
Contributing metrics
Each metric opens scoped to this project.
- Forecast over / under budget · Definition v1
- On-time rate · Definition v1
- Overdue milestones · Definition v1
- Blocked work · Definition v1
- High risks · Definition v1
Milestones
Met / Due: 7 / 7. Due dates come from the plan baseline in effect at the cutoff.
| Milestone | Project | Owner | Plan baseline | Due | Completed | Flags | Days overdue |
|---|---|---|---|---|---|---|---|
| Customer data platform milestone 25 | Customer data platform | Priya Nair | v1 | 5 Apr 2026 | 4 Apr 2026 | — | |
| Customer data platform milestone 28 | Customer data platform | Priya Nair | v1 | 6 May 2026 | 5 May 2026 | — | |
| Customer data platform milestone 31 | Customer data platform | Priya Nair | v1 | 7 Jun 2026 | 6 Jun 2026 | — | |
| Customer data platform milestone 34 | Customer data platform | Priya Nair | v1 | 8 Jul 2026 | 7 Jul 2026 | — | |
| Customer data platform milestone 37 | Customer data platform | Priya Nair | v1 | 9 Aug 2026 | 9 Aug 2026 | Critical | — |
| Customer data platform milestone 42 | Customer data platform | Priya Nair | v1 | 7 Oct 2026 | 6 Oct 2026 | — | |
| Data model signed off | Customer data platform | Priya Nair | v2 | 15 Sept 2026 | 14 Sept 2026 | — | |
| Customer data platform milestone 45 | Customer data platform | Priya Nair | v1 | 26 Oct 2026 | — | — |
Blocked work
Tasks waiting on this, by severity then age.
- HighAPI contract sign-offCustomer data platform · Priya Nair · Waiting on vendor · blocked 9 days · Tasks waiting on this: 3
High risks
Risk score (likelihood × impact) ≥ 15, open at the cutoff.
- Score 16Data residency approval delayedCustomer data platform · Priya Nair · likelihood 4 × impact 4 · Legal to issue opinion.