Demo — fictional data. Sources are simulated.
Programme Oversight
Role:Helen Carter — LeaderDemo date: 20 Oct 2026, 10:00

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Customer Platform

Accountable owner: Tom Reyes · Plan baseline v2 · As of 20 Oct 2026

Amber
  • · overdue milestone
  • · high risk
  • · overspend > 5%

Budget and forecast

Forecast final cost against approved budget, pooled over the projects in view. Actual spend is reported separately and is never part of the variance.

Loaded at02:00Data as of19 Oct 2026
Approved budget10,000,000USD
Forecast final cost10,580,000USD
Forecast over / under budget+580,000USD5.8% of approved budget
Actual spend to date7,500,000USDNot included in the variance
Includes 3 of 3 projects
Actual spend · As of 20 Oct 2026Includes 3 of 3 projects
On-time rate75%Met / Due: 15 / 20 · Overdue milestones: 1 (0 critical)Includes 3 of 3 projectsOpen in Metrics

Milestones

Met / Due: 15 / 20. Due dates come from the plan baseline in effect at the cutoff.

Loaded at09:58Data as of20 Oct 2026
Includes 3 of 3 projects
MilestoneProjectOwnerPlan baselineDueCompletedFlagsDays overdue
Portal accessibility auditCustomer portalTom Reyesv14 Oct 2026—Overdue16
Customer data platform milestone 25Customer data platformPriya Nairv15 Apr 20264 Apr 2026—
Customer portal milestone 26Customer portalTom Reyesv112 Apr 202611 Apr 2026—
Contact centre integration milestone 27Contact centre integrationSven Olsenv118 Apr 202617 Apr 2026—
Customer data platform milestone 28Customer data platformPriya Nairv16 May 20265 May 2026—
Customer portal milestone 29Customer portalTom Reyesv113 May 202612 May 2026—
Contact centre integration milestone 30Contact centre integrationSven Olsenv119 May 202618 May 2026—
Customer data platform milestone 31Customer data platformPriya Nairv17 Jun 20266 Jun 2026—
Customer portal milestone 32Customer portalTom Reyesv114 Jun 20263 Jul 2026—
Contact centre integration milestone 33Contact centre integrationSven Olsenv120 Jun 202619 Jun 2026—
Customer data platform milestone 34Customer data platformPriya Nairv18 Jul 20267 Jul 2026—
Customer portal milestone 35Customer portalTom Reyesv115 Jul 202618 Jul 2026—
Contact centre integration milestone 36Contact centre integrationSven Olsenv121 Jul 202620 Jul 2026—
Customer data platform milestone 37Customer data platformPriya Nairv19 Aug 20269 Aug 2026Critical—
Customer portal milestone 38Customer portalTom Reyesv116 Aug 202619 Aug 2026—
Contact centre integration milestone 39Contact centre integrationSven Olsenv122 Aug 202621 Aug 2026—
Customer portal milestone 40Customer portalTom Reyesv110 Sept 202613 Sept 2026—
Contact centre integration milestone 41Contact centre integrationSven Olsenv120 Sept 202619 Sept 2026—
Customer data platform milestone 42Customer data platformPriya Nairv17 Oct 20266 Oct 2026—
Data model signed offCustomer data platformPriya Nairv215 Sept 202614 Sept 2026—
Customer data platform milestone 45Customer data platformPriya Nairv126 Oct 2026——
Contact centre go-liveContact centre integrationSven Olsenv18 Nov 2026——

On-time rate trend

Met / Due for every milestone due by each month's reporting cutoff. A dashed marker shows where a plan baseline version changes.

Values as text
On-time rate by month
-6100%
-5100%
-489%
-383%
-280%
-178%
This month75%

Forecast variance trend

Forecast over / under budget per month, in USD.

Values as text
Forecast variance by month, in USD
-692,000 USD
-5184,000 USD
-4336,000 USD
-3448,000 USD
-2528,000 USD
-1556,000 USD
This month580,000 USD

Project comparison

Projects in this programme, after the owner filter.

ProjectOwnerBudgetForecastOver / underMet / DueOverdueBlockedHigh risks
Customer data platformPriya Nair8,000,0008,240,000+240,000 (3%)7 / 7011
Customer portalTom Reyes400,000580,000+180,000 (45%)2 / 7110
Contact centre integrationSven Olsen1,600,0001,760,000+160,000 (10%)6 / 6000

Blocked work

Tasks waiting on this, by severity then age.

  • HighAPI contract sign-offCustomer data platform · Priya Nair · Waiting on vendor · blocked 9 days · Tasks waiting on this: 3
  • MediumAccessibility fix batchCustomer portal · Tom Reyes · Waiting on vendor · blocked 2 days · Tasks waiting on this: 0

High risks

Risk score (likelihood × impact) ≥ 15, open at the cutoff.

  • Score 16Data residency approval delayedCustomer data platform · Priya Nair · likelihood 4 × impact 4 · Legal to issue opinion.